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Border Collie Rescue - On Line - HQ and Contact Information
Gail with Sheep


How to contact Border Collie Rescue

Registered throughout the UK as Border Collie Rescue Charity No 1128983 (UK) - Charity No SC040796 (Scotland) Non profit Charitable Company No 3037504 A Registered Voluntary Organisation.

To contact us by telephone, email or snail mail, please follow the directions for the service you require as detailed below.

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Due to the large number of calls we get, we are often unable to respond to voicemail messages and phone people back.
If you urgently need to talk to us you will need to phone us during office hours.
An answerphone is available outside office hours or if all lines are busy, so if you need to pass on information which does not require a response or need to speak to one of our volunteers, please leave a message.

Calls may be recorded for quality control purposes.

Privacy, Personal Data and Cookies

Our current office hours are from
 
2 PM to 5 PM - Tuesdays, Wednesdays and Thursdays only

For General enquiries, Information, Advice, Adoption and Re-homing,
Call our main office - on 07707 485813
Calls to our mobile will only be answered during our normal office hours - as above - and there is no voicemail on our mobile so you cannot leave a message. Only call us during office hours.

Calls regarding the adoption or re-homing of a dog are usually very brief but advice and information may be longer.
Bear in mind that providing good advice will take time - If you are on a 'pay as you go' or do not have a call plan
or inclusive package with your provider, please let us know and we will take your number and call you back.

Calls may be monitored for training purposes.

For Breed Advice and advice on training and behavioural problems,
call our advice line on 07707 485813 only on Thursdays between 2 pm and 4 pm.

If you have found a stray dog registered to us with one of our tags or microchipped in our name Telephone 0845 6044941.
If no-one is available to take your call, leave a message and we WILL get back to you.

Correspondence address
Write to our registered office -
Border Collie Rescue, 57, Market Place, Richmond, North Yorkshire. DL10 4JQ.

or email us at - hq@bordercollierescue.org - please read below

We do not enter into email exchanges regarding Adoption, Re-homing or Advice.
If your query is about any of these matters, please phone us during the office hours stated above for the service you require.

Please note -
We get a lot of spam so incoming messages have to pass through a very sensitive set of filters.
If you send a message with no subject line or any swear words it will be deleted and we may never see it.
The same will apply if your subject line or message body contains certain words like medications, stocks and shares, watches, investments or any other wording that looks like it may be a sales pitch.
Never use the words Hello, Error or Good Day or anything like these in the message subject line - emails with viruses attached and phishing messages use these regularly and any messages with these words are silently deleted.

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