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When you phone Border Collie Rescue for advice you are likely to be asked for a lot of information and we may need to contact and talk to other people who have seen or handled the dog before we can give an informed response.

Before calling please try to have the following to hand -

• Information on the dogs age and background history and any contact numbers of previous owners, the breeder, shop or organisation you got the dog from. Any pedigree or registration information (KC or ISDS).
• Information on the dogs medical history and state of current physical health and the contact number of any vet or behaviourist who has seen the dog. Please phone your vet and give permission to discuss the dogs case history with BCR, should the need arise. Be prepared to fax or post us copies of any reports or assessments you have on the dog.
• Information on the dogs diet (name and analysis of food - see label), protien level and any medications the dog has been given.
• Information about the routines you and your family follow in the home with your dog - feeding times, exercise times, home alone times, busy times in the household
• Notes you have made about the general behaviour of the dog, circumstances surrounding occurrences of problems, times and regularity of occurrences, possible trigger points.

This information may not all be available or even required, but if it is available at the time of the call it may speed up our response and assist in greater accuracy in understanding the circumstances and environment the dog is, and has been in. If you do not have all (or any) of the information requested above - don't let it put you off - we work with whatever we can get and may still be able to assist.

Where appropriate, Border Collie Rescue may contact others involved in the case, or in the history, of the dog for further information.

Registration numbers will enable us to research the family history & ascertain if there are possible hereditary factors influencing its behaviour.

If the dog is not registered with no pedigree information it is more difficult to ascertain the background of the dog but we can still check by enquiring

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